OWNING A LEXUS
AWARD WINNING CUSTOMER SERVICE
Owning a Lexus means so much more than simply owning a car – it’s like being a member of an exclusive club. We are extremely proud of our vehicles, and hope you will be too. That’s why we offer exceptionally high levels of award-winning customer service.
Below is an overview of some of the elements that make up the Lexus ownership experience – as details differ across Europe, please visit your country website for more complete information.
PEACE OF MIND
It’s important – that’s why we offer a comprehensive warranty covering three years or 100,000 km (whichever comes first). And there’s no mileage limitation in the first year. Your warranty also covers:
- Three years against paint defects
- Twelve years against bodywork perforation
KEEPING YOU CONNECTED
Bluetooth® telephone connectivity allows you to easily connect a compatible mobile phone with your Lexus, wirelessly. To be compatible, your phone must have Bluetooth® and Hands-Free-Profile (HFP).
You can use our Bluetooth® compatibility tool to check whether your phone can connect.
TAKATA AIRBAG RECALL
As part of Lexus’s commitment to quality and safety, Lexus is expanding these recalls involving certain Takata airbag inflators in vehicles.
At Lexus, the safety of our customers is our number one priority, which is why we continually monitor the performance of our vehicles through a number of sources. If we become aware of a certain component or aspect of our vehicles that doesn’t meet our strict standards we will take appropriate action, as we have done in this instance.