WEBSITE ACCESSIBILITY STATEMENT

This accessibility statement applies to the website of Lexus Cyprus.

This accessibility statement applies to:

• Website: https://www.lexus.com.cy/

This website is designed to comply with the European Accessibility Act (Directive (EU) 2019/882), and the Cyprus Accessibility of Products and Services Law of 2024 (Law 57(I)/2024).

Please note that this statement does not cover other content or websites published on any of the subdomains or services of third-party vendors. These websites and their content or services have their own specific accessibility statements.

GENERAL DESCRIPTION OF THE SERVICE

This website provides information about Lexus's products, services, and company details. It is designed to offer a seamless user experience for all visitors, including those with disabilities. The website includes, without limitation, sections on vehicle models, retailer locations, customer support, and company news.

COMPLIANCE STATUS

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA (Opens in new window). The main components and templates used across our websites have undergone an external accessibility audit, including both automated and manual checks.

ACCESSIBILITY FEATURES

The website is structured to ensure easy navigation and accessibility. Of the 33 WCAG criteria that the website meets, the most important features you should be able to access are: 

• WCAG criterion “1.4.1 – Use of Colour”: Colour is not used as the sole means of conveying information, including for error messages and interactive states
• WCAG criterion “1.4.3 – Contrast (Minimum)”: Text and background colour combinations across the website meet the required minimum contrast ratio of 4.5:1 (or 3:1 for large text), supporting readability for users with low vision
• WCAG criterion “2.1.1 – Keyboard”: All interactive functionality on the website can be operated using a keyboard alone, without requiring specific timing for keystrokes
• WCAG criterion “2.1.2 – No Keyboard Trap”: Keyboard users can navigate freely through all components, including dialogs and overlays, without becoming trapped
• WCAG criterion “3.3.2 – Labels or Instructions”: Labels or instructions are provided for required user input

NON-ACCESSIBLE CONTENT

Despite our best efforts to ensure the accessibility of our website, we are aware of some limitations, which we are working to fix. Of the 16 WCAG criteria for which the website still needs improvement, 6 criteria that are not present, and the 2 success criteria that could not be tested, the most important known limitations are listed below: 

• WCAG criterion “1.1.1 – Non-text content (text alternative)”: Incorrect or incomplete alt-texts and labels 
• WCAG criterion “1.3.1 – Info and relationships”: Incorrect use of landmark semantics 
• WCAG criterion “1.4.4 – Resize text”: Text is not 200% scalable without loss of information WCAG criterion “1.4.5 – Images of Text”: Some information that could be presented as styled HTML text is currently displayed as an image of text
• WCAG criterion “2.4.6 – Headings and Labels”: Some pages do not follow a consistent and logical heading hierarchy, making it more difficult for screen reader users to understand, scan, and navigate the structure of a page
• WCAG criterion “3.3.3 – Error Suggestion”: Form error messages do not consistently provide specific and actionable guidance to help users understand what went wrong and how to correct their input.

FEEDBACK AND CONTACT INFORMATION

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

• Phone: +357 22 593838
• Email: info@lexus-cyprus.com
• Contact form: https://www.lexus.com.cy/contact

We try to respond to feedback within 15 business days from the date of receipt of the enquiry.

COMPATIBILITY WITH BROWSERS AND ASSISTIVE TECHNOLOGY

Our website is designed to be compatible with the following assistive technologies: 

Operating systems and browsers:

• Chrome version: 122.0.6261.70
• Edge version: 121.0.2277.128
• Firefox version: 123.0
• Safari version: 17.3
• Windows version: Windows 11 Pro
• MacOS version: Sanoma 14.1.1 
• Android version: Android 13
• iOS version: iOS 17.3.1

Screen readers:

• NVDA version 2023.10
• VoiceOver
• Talkback

TECHNICAL SPECIFICATIONS

The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

• HTML
• WAI-ARIA
• CSS
• JavaScript

IMPROVEMENT PLAN

Lexus Cyprus remains committed to improving the accessibility of the website in appreciable time. With the help of the accessibility audit, the website is being systematically improved.

PREPARATION OF THIS STATEMENT

The audit of the website was conducted in March 2024.

The statement is based on a review of a representative sample of web pages by accessibility experts, using a combination of manual and automated testing.

This statement was prepared in May 2026.